Communication occurs all of the time between people, not just verbally, but non-verbally too, by way of gestures, facial expressions, tone of voice and so on. Clear, effective and thoughtful communication is vital for health care professionals, who work with and care for other people Burnard, Fielding argues that communication is the transmission of messages from one person to another. These messages contain information and the senders of these messages intend particular meanings to reach the receiver of the message, who will then attach a meaning to the message.
The intended meaning may differ from the meaning attached to the message by the receiver. This is not only due to the words used but also by the non-verbal messages that are also sent Fielding, Heath argues that communication occurs in various ways and at diverse levels of awareness.
Barber , cited in Heath, states that communication is concerned with sharing understandings and involves openness to enquiring of another person, with the bearing of attention, perception, receptivity and empathy towards that person.
Peplau , cited by Betts, , in Kenworthy et al, views nursing as an interpersonal process. Betts , cited in Kenworthy et al argues that effective communication is intricate and obscure. Both the nurse and the patient are distinctive individuals, and they both bring with them their own perceptions, values, interpretations and experiences to the interpersonal process. Davies et al argue that nursing is moving away from the medical model, towards an individualized, holistic approach whereby the patient is taking a more active part in their care.
In order to achieve this the nurse must use effective communication skills. Before the critical incident is examined it is important to look at what a critical incident is and why it is important to nursing practice. Girot , in Maslin-Prothero, states that critical incidents are a means of exploring a certain situation in practice and recognizing what has been learned from the situation.
Benner , cited by Kacperek, argues that nurses cannot increase or develop their knowledge to its full potential unless they examine their own practice.
Khan was admitted to the Adult Rehabilitation Ward. The ward concerned was divided into three bays and three side rooms and Mrs. Khan was initially admitted into the bay the student worked in.
Khan was an elderly lady from India who spoke no English. Khan could not read her native language. Her native language was Punjabi. Her family assisted with her admission details, however after admission her family rarely visited.
Despite the language barrier, Mrs. Khan and the student developed a good rapport. The hospital link worker came to visit her and translated what Mrs.
Khan wished to say to the student and vice versa. During this time the student learned that Mrs. Khan had pain in her legs and that she had only recently lost her husband, which explained why Mrs. Khan was tearful at times. At the times when Mrs. Khan was tearful and the student did not know why, the student could only stroke her hand and her my arm around Mrs. The student asked the link worker to explain how inadequate she felt that she did not know what Mrs. Khan was trying to tell her and to apologize for this, and that she wanted to help Mrs.
The link worker informed the student that Mrs. Khan was grateful and Mrs. Following this the student always offered Mrs. Khan a smile and a wave to say hello and sometimes sat with her to give her some form of company. Khan was admitted to the ward following a trip to India, with a cough. It was suspected on her admission that this cough was due to tuberculosis, however she was still admitted in the bay. Four days following admission, after settling into the bay, it was decided to take the suspected tuberculosis more seriously and to move her into the side room, into isolation, and take swabs to test for tuberculosis.
The staff nurse tried to contact the link worker to come and explain to Mrs. Khan why she needed to be moved, however the link worker was not there and a message was left to contact the ward.
However, it was decided to move Mrs. Khan immediately rather than wait for the link worker to contact the ward. Two auxiliary nurses went to Mrs. Khan was left to wonder what was happening.
The student felt totally helpless because she could not communicate to Mrs. Khan what was happening and reassure her. By the time Mrs. Khan had been moved in to the room she was heartbroken, and all that the student could do was stroke her hand until the link worker finally arrived.
Once the link worker arrived and the situation was explained to Mrs. Khan, she calmed down somewhat. My intentions were good, but it looked otherwise. Accessed September 14, We will write a custom essay sample on Critical Incident specifically for you. Leave your email and we will send you an example after 24 hours If you contact us after hours, we'll get back to you in 24 hours or less. How to cite this page Choose cite format: How about make it original?
For my future placements, I aim to enforce the behaviour management strategies more rigidly. Moreover, I intend to be more of an assertive and effective teacher in the future. I will analyse a range of relevant literature, national strategies and theories which will be used to critically evaluate the significant issues in relation to my teaching practice.
Moreover, I intend to engage in a wider reading surrounding my critical incident in order to progress my professional development and to subsequently become a more effective teacher not only during my teaching practice, but throughout my teaching career.
In addition, this theorist points out that we can improve our professional development as a result of thinking critically. Nonetheless, the aforementioned theories have been challenged as Zeichner and Liston , suggest that reflective teaching can be considered as an idealised and unrealistic practice due to the high demands and heavy workload that teachers are confronted with on a daily basis.
They continue that teachers do not often have the time to critically reflect on their practice for the reason that the classroom environment is fast-paced and busy which can make it difficult for teachers to reflect.
On the other hand, I believe that critical reflection is essential for practitioners. This is because as I continue to engage with a wider reading of critical reflective activity, I have gained a greater understanding of how to deal with complex situations more efficiently within the classroom. My practice has enabled me to critically reflect on a variety of teaching styles that I adopted during my first placement.
Adopting different teaching strategies has given me more confidence to develop my teaching practice and become more self-assured in some aspects of my teaching. Nonetheless, upon reflection of my first school placement, I found it quite difficult to deal with challenging behaviour whilst I was teaching. Pollard suggests that trainee teachers find it quite challenging to maintain discipline and order in the classroom, particularly if the children have established a relationship with their own teacher from the beginning of the year.
Subsequently, it is essential for me to explore behaviour management theories in order to reflect and consider ways to progress in my professional development and be able to effectively deal with challenging behaviour in the future. Moreover, throughout my placement, I found that my reflective journal has been a useful tool as it has enabled me to reflect on ways to develop my classroom practice and improve my professional development: I have been exposed to different teaching strategies and have witnessed various ways that the pupils respond to the staff which is useful for my professional development.
Ghaye conveys that reflective practice is a purposeful and meaningful activity because it reinforces us to gain better knowledge and understanding of our practice. Moreover, although I was faced with many challenges throughout my first school placement, my reflective journal enabled me to consider reasons why I made the decisions that I chose to make during my critical incident.
School X uses a staged approach which is recorded on a stage chart in each classroom from Years 3 to 6. In their response to poor behaviour, this approach is variable, depending on the age of the pupil. Pollard points out that behaviour management is a continual concern for teachers due to the large numbers of children in the classroom.
Furthermore, teachers constantly have to make quick decisions based on their professional judgement. Likewise, Roffey suggests that many teachers particularly teachers with limited teaching experience may not have much confidence when confronted with complexities within the classroom. On the other hand, school and government policies emphasise the significance of the holistic approach to teaching and they have highlighted the importance of good behaviour in schools.
Accessed September 14, We will write a custom essay sample on Critical Incident Assignment specifically for you. Leave your email and we will send you an example after 24 hours If you contact us after hours, we'll get back to you in 24 hours or less. Critical Incident Assignment Essay. How to cite this page Choose cite format: How about make it original? Sorry, but copying text is forbidden on this website.
- The reason for this essay is to reflect on a critical incident experience during my six week placement as a student nurse on an orthopedic ward. To explore an event as a critical incident is a value judgment, and the basis of that judgment is the significance attached to the meaning of the incident.
The reason for this essay is to reflect on a critical incident experience during my six week placement as a student nurse on an orthopedic ward. To explore an event as a critical incident is a value judgment, and the basis of that judgment is the significance attached to the meaning of the incident.
essay is to reflect on a critical incident experience during my six week placement as a student nurse on an orthopedic ward. To explore an event as a critical incident is a value judgment, and the basis of that judgment is the significance attached to the . A critical incident is an incident which has prompted reflection of the actions undertaken by all involved and being critical of those actions in order to learn and improve practice (Perry, cited by Elliott ).
Assessment 1 Essay – Critical Incident Evaluation Newcastle Shipping Fatality Abstract On the 19th January , Malcolm Dennis Phillips drowned after the truck he was driving tumbled into Newcastle Harbour (Mulley ). The organisation Phillips worked for, Forgacs Engineering Pty Ltd, were subsequently fined after pleading guilty to . A Critical Incident Report. Report Summary and Rationale. The aim of this report is look at a critical incident that occurred in practice and relate this to the theory and knowledge regarding communication and interpersonal skills, that is to say, what skills were and were not used at the time of the incident.